Jam Tarts Logo Image

FREQUENTLY ASKED QUESTIONS


Frequently asked questions about our range of handmade products.


Can I request a custom order?

Yes, only with pleasure!

If you have a specific colour scheme in mind or want something a little different, contact us and we’ll make a plan for you.
Some of the most fabulous things we’ve made have been custom orders that we find other people have also fallen in love with.


Do you ship internationally?

Yes, we do.

The most cost-effective method is via the South African Post Office, where your parcel will have a tracking number, although it will take longer to reach you than by courier.

If you prefer to go with a courier service, Jill will obtain quotes from reliable courier companies so you can compare costs and make your own selection before we go ahead with the order.


Are your products made locally?

We love and support all things local.

Our products are made right here in our workshop in Claremont, Cape Town.
Shweshwe is a traditional South African waxed cotton made in the Eastern Cape.
Other fabrics used are obtained from South African textile manufacturers.


Do you use environmentally friendly materials?

We are as concerned about the environment as you are.

Many of the fabrics used in our cushions and totes come from upholstery sample books or end-of-rolls supplied from textile manufacturers, fabric that would otherwise end up as landfill. We save what we can!

© 2020 Jam Tarts handmade. All Rights Reserved. | Website built by Ellwood Design